
Tuesday, May 6, 2014
Tuesday, May 06, 2014
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The
measure has come as a big relief for consumers as they were charged penalties
by banks for their dormant bank accounts.
“It
is advised that henceforth banks are not permitted to levy penal charges for
non-maintenance of minimum balances in any inoperative account,” RBI said in a
notification. Several
banks, including the State Bank of India , do not levy any charge if
the minimum balance is not maintained in an inoperative savings account.
In
the first bi-monthly monetary policy statement for 2014-15 released last month,
the RBI had said banks should also not take undue advantage of customer
difficulty or inattention.
“Instead
of levying penal charges for non maintenance of minimum balance in ordinary
savings bank accounts, banks should limit services available on such accounts
to those available to basic savings bank deposit accounts and restore the
services when the balances improve to the minimum required level,” the report
said.
Courtesy: PTI
Tagged: accounts , banks , consumer , consumer voice , Consumers , customer , non-maintenance of minimum balances in any inoperative account , RBI , services
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